SutureNote Security Structure

Enterprise-grade security and HIPAA compliance for modern medical documentation. Built on AWS infrastructure with comprehensive safeguards to protect patient data.

HIPAA Compliant

Copy into your EHR today. Integration coming later.

AWS Cloud Infrastructure

SutureNote operates entirely within Amazon Web Services, leveraging enterprise-grade security measures that meet the rigorous requirements of healthcare data protection.

Core AWS Services

Service	Purpose & Security Features
Amazon S3	Encrypted storage for voice recordings, transcriptions, and clinical documents. Server-side encryption (SSE-KMS) with automatic key rotation.
AWS Transcribe Medical	HIPAA-eligible medical transcription with specialized vocabulary. Data encrypted in transit and at rest. No data retention after processing.
AWS Bedrock	AI-powered clinical documentation using Claude Sonnet 4.5. Ephemeral processing with zero data retention.
AWS KMS	Centralized key management with hardware security modules (HSM). Audit logging of all key usage.
AWS Secrets Manager	Secure credential storage with AES-256 encryption. Automatic rotation policies enforced.
AWS CloudTrail	Comprehensive API logging for security analysis and compliance auditing with immutable logs.

Data Encryption & Protection

Comprehensive encryption protocols using modern security practices protect PHI at every stage of the documentation process.

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Data in Transit

TLS 1.3 protocol with perfect forward secrecy for all network communications. Certificate management through AWS Certificate Manager with automatic renewal.

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Data at Rest

AES-256 encryption for all stored data. S3 server-side encryption (SSE-KMS) applied to all objects. Database encryption with AWS-managed keys.

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Key Management

AWS KMS handles all encryption keys with hardware security modules. Automatic annual key rotation with complete audit trail.

Security Testing & Vulnerability Management

Aggressive security posture through continuous testing and monitoring to identify and remediate vulnerabilities before exploitation.

Penetration testing: Comprehensive quarterly tests by certified third-party security firms using OWASP Top 10 framework
Automated vulnerability scanning: AWS Inspector and third-party tools scan continuously across all components
Dependency monitoring: Snyk and Dependabot track all code dependencies for known vulnerabilities
Rapid patch management: Critical security patches applied within 24-48 hours of identification
Quarterly security audits: Comprehensive reviews of access controls, encryption, and compliance measures

Access Control & Production Security

Zero-trust security model with strict access controls that minimize human interaction with production systems and protected health information.

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Automated Operations

99% automation rate through CI/CD pipelines and Infrastructure as Code. Human access limited to emergency situations only.

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Multi-Factor Authentication

MFA required for all accounts. Enterprise SSO integration via SAML 2.0. Time-limited credentials expire automatically.

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Role-Based Access

Principle of least privilege with minimum necessary permissions. Quarterly access reviews with automatic revocation of unused access.

Artificial Intelligence & Medical Processing

Advanced AI models through AWS Bedrock for clinical document generation, with strict safeguards to protect patient privacy.

HIPAA-compliant AI processing: All AI operations within HIPAA-compliant AWS infrastructure with signed BAAs
Zero data retention: AI models do not retain patient data after processing - all information is ephemeral
No training on PHI: Protected health information is never used for model training or improvement
AWS Transcribe Medical: Purpose-built for healthcare accuracy and compliance with specialized medical vocabulary
Claude Sonnet 4.5: State-of-the-art AI for clinical documentation with privacy-preserving architecture

Patient Data Management

Comprehensive control over patient information throughout the documentation lifecycle with flexible retention policies.

Temporary audio storage: Voice recordings encrypted in S3 during transcription and document generation
Automatic deletion: Audio files deleted after successful document generation and quality verification
Manual deletion: Clinicians can delete any patient notes at any time through the interface
Configurable policies: Optional automatic deletion after 30, 60, or 90 days based on organizational needs
Secure erasure: Cryptographic deletion ensures data cannot be recovered

Organizational Safeguards

Robust organizational policies and procedures ensure ongoing HIPAA compliance across all operations.

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Personnel Security

Background checks for all employees. Mandatory annual HIPAA training covering Privacy Rule, Security Rule, and breach procedures.

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Daily HIPAA Management

Dedicated security team monitors compliance continuously. Daily log reviews identify anomalous patterns. Regular risk assessments.

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Incident Response

24/7 on-call security team. Documented breach notification procedures. Post-incident analysis and remediation.

Business Continuity & Disaster Recovery

Robust capabilities ensure continuous availability of the medical documentation platform even during catastrophic failures.

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Automated Backups

Continuous backup of all data with point-in-time recovery. Multi-region replication for geographic redundancy.

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Fast Recovery

4-hour recovery time objective (RTO) for full system recovery. Automatic failover to secondary region.

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High Availability

99.9% uptime SLA for all production services. Continuous health monitoring with automated failover.

Questions About Our Security?

Our security team is here to help. Reach out with any questions about SutureNote's HIPAA compliance, data protection practices, or security architecture.

security@suturenote.ai